16 July 2010

Creating a new Gmail address took control of my Google account

I have been using Google Apps on my domain for a couple years now, and its great. I have the same username and domain linked to my main Google Account, from which I run groups, blogs, and lots of other stuff.

But I recently signed up for another gmail account, and I'm not sure how but it decided to link these two accounts, apparently it warned me somewhere along the line, but I don't remember it. I either was logged into my Google account when I signed up or nominated that email as a secondary email address.

Here is what it said
If you complete this form, you'll be adding Gmail to this account, and your Gmail address will become your primary account username.

If you would prefer, you can create a separate Google Account for Gmail. You'll be logged out of user@domain.com and then be able to create your new account.

Little did I realise but it took this new gmail email and made it the primary email address on my Google Account, which used to use my own domain. So i've gone from an owned domain primary email address to some crappy gmail address that I just created.

The worst thing was, you can't change it. I was locked into it, I searched high and low for a solution and there was none. You can't change the primary email address.

I removed the now secondary email (my domain one) and tried signing up again using this, that worked however all my groups, blog, addsense everything was still linked to the other account, (the gmail one).

So I deleted the one I just created and re linked it to the main account, I'm back where I started, still searching looking for a solution, nothing.

I'm getting really annoyed as it's just ruined my Google account. But being fairly technical I kept trying things and came up with the solution.

From your google account, you can edit services, one of these options is to remove gmail from the account. When I removed the new gmail service, it asked me what I wanted to use for the new primary email, I specified my original one and voila im back in business.

I seem to have lost the gmail address, when I log into it, its logging back to my domain account and listed as an other username. No idea how to get rid of them, but I'll keep trying.

I really hope this helps all the people that think there is no solution. I did loose the new gmail address

3 comments:

Anonymous said...

Well done. Looks like a simple answer, although it took time to find it, so why didn't Google pick this up and tell everyone who has been complaining.

Frustrated!

Anonymous said...

Thank You! Your solution helped me a lot! It was either this or use a Google Apps account instead on my phone, but Apps is oh so buggy and half of the services were'nt working. Thank You again!

anti spam service said...

Thanks for this solution. I am going on the same route and I will be sure to watch out for that detail.